Contact Us
Last updated: 21 January 2026
Get in Touch
We're here to help! Reach out to us through any of the following channels:
Customer Support
- Email: support@subzy.in
- Phone: +91 98765 43210
- In-App: Use the "Help" section in the Subzy app
- Hours: Monday to Sunday, 8:00 AM - 10:00 PM IST
Business Inquiries
- Partnerships: partners@subzy.in
- Kitchen Onboarding: kitchens@subzy.in
- Press & Media: press@subzy.in
Grievance Redressal
In accordance with the Consumer Protection (E-Commerce) Rules, 2020, we have appointed a Grievance Officer to address your concerns:
Grievance Officer
Name: [Grievance Officer Name]
Email: grievance@subzy.in
Phone: +91 98765 43210
Address: [Company Address], Chennai, Tamil Nadu, India
Grievance Resolution Timeline
- Acknowledgment of complaint: Within 48 hours
- Resolution of complaint: Within 30 days (as per Consumer Protection Act, 2019)
Registered Office
Subzy Food Technologies Private Limited
[Full Registered Address]
Chennai, Tamil Nadu - 600XXX
India
FSSAI License
License Number: [FSSAI License Number]