Introduction

This Privacy Policy explains how Subzy ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you use our mobile application and website. This policy is in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Information We Collect

Personal Information

Name, email address, and phone number
Delivery address and location data
Payment information (processed securely through third-party providers)
Dietary preferences and meal choices

Automatically Collected Information

Device information and identifiers
Usage data and app analytics
Location data (with your permission)

How We Use Your Information

To process and deliver your meal subscriptions
To communicate about your orders and account
To improve our services and user experience
To send promotional communications (with your consent)

Information Sharing

We share your information only with:

Kitchen partners who prepare your meals
Delivery partners for order fulfillment
Payment processors for secure transactions
Service providers for analytics and customer support

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Withdraw consent for marketing communications

Cookies

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings.

Contact Us

For privacy-related queries, contact our Grievance Officer at privacy@subzy.in

Updates to This Policy

We may update this policy periodically. We will notify you of significant changes through the app or email.